Crisis communications the unplanned scenarios | Matt Herzberger

When running our emergency scenarios we many times focus on perfectly packaged events in which things all going as planned. This goes against the very idea of a crisis, things are not planned.

Here are a few scenarios or situations I think are worth looking into:

• Immediate evacuation of all of campus ? everyone including communications/?emergency?management staff have to leave campus immediately
• Key?administrators?gone ? people with which?things tend to be run by are not around (E.G. President, Provost, Director of Emergency Management, Director of Media Relations)
• Operations Center unavailable ? all the systems and solutions you had planned to use are no longer able to be put in play, can you go manual
• Campus technology?infrastructure?goes down ? servers, email,?phone lines, etc
• Others I?didn?t?think of

Please leave comments to scenarios I may not have thought of or how you would handle the above situations in the comments

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Source: http://mattherzberger.com/crisis-communications-the-unplanned-scenarios/

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